Website Maintenance & Support

A website is not a one-off job. Plugins go out of date, forms quietly stop working, and backups matter most when something breaks.

Our Website Care Plan is straightforward website maintenance for local businesses. Most website maintenance services arrive as a menu of tiers with a lot of small print underneath. This one is a single price: £59 a month, rolling, no contract to sign and nothing locked away from you.

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£59 a month

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Why Websites Need Maintenance

Nothing on a website fails loudly. That is the whole problem.

A WordPress site is a theme plus a stack of plugins, and every one of them gets updated by whoever wrote it – sometimes monthly. Leave them alone, and two things happen. First, the old versions become the way in, because the security holes in them are published openly for anyone who cares to look. Second, when you finally do update, twelve months of changes land at once and something breaks.

Meanwhile, the small stuff drifts. A contact form stops sending, and nobody notices until a customer calls up asking why you never got back to them. A page gets deleted, and the link pointing to it sits there, dead. A certificate lapses and Chrome starts warning visitors that your site is not secure.

None of it is dramatic. All of it costs you enquiries, and every bit of it is avoidable. That is all website maintenance really is: someone checking the site every month so the small problems stay small.

What’s Included in the Care Plan

Nine things, every month, for £59. Many website support plans stop at updates and leave you to spot the consequences yourself. Here is what each one of ours actually means:

Updates & Backup

  • Plugin updates – applied monthly and checked afterwards. Updating is the easy part; noticing when an update breaks your booking form is the part people skip.
  • Theme updates – same again. Themes are where layouts break, and phones are where you notice.
  • Regular backups – a working copy of your site kept safe. A backup is worthless until the day it isn’t; on that day, it is the only thing that matters.

Security & Monitoring

  • Security checks – we look for the obvious ways in: out-of-date software, weak admin accounts, files that shouldn’t be there.
  • Broken link monitoring – dead links annoy customers and give Google a reason to think less of your site. We find them and fix them.
  • Monthly health check – a short report each month telling you what was done and whether anything needs your attention. No jargon and no padding.

Content Changes

  • Up to two minor changes a month – a new phone number, a price update, swapping a photo, changing your opening hours, rewriting a paragraph that no longer reads right.
  • Minor text edits – small wording corrections as you spot them.
  • Hosting support – when something needs sorting with your hosting company, we deal with them so you don’t have to sit in a support queue.

Anything beyond the two changes is charged at £30 an hour, always agreed with you before we start. We would rather quote you for ten minutes’ work than surprise you with an invoice.

What Website Maintenance Costs

£59 a month

Billed monthly in advance. It rolls month to month, so there is no minimum term and no contract to be tied into. Thirty days’ written notice by email is all we need – you don’t have to ring anyone up and be talked out of it.

Two things sit outside the £59 a month

  • Additional work beyond the two monthly changes – £30 an hour, quoted and agreed before any work starts.
  • Hosting and domain fees – you pay these directly to your provider, in your own name.
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Larger sites and e-commerce shops need more looking after than a five-page trades website, so we quote those individually. If that’s you, ask and we will give you a fixed figure.

WordPress Maintenance & Updates


We build on WordPress, and most of the sites we look after are WordPress, so our WordPress maintenance packages are built around how WordPress actually goes wrong.

The pattern is nearly always the same. A site is built well, handed over, and then nobody touches it for two years. The plugins fall a dozen versions behind.

The PHP version used by the hosting company is updated, and the old plugins stop working. Somebody eventually clicks “update all”; the site goes white, and that is the phone call we get.

You don’t need to move your hosting to us, and we would rather you didn’t. We work on your site wherever it currently lives. If we need access, that is a login you give us and can take away whenever you like.

Monthly check – August

Plugin updates

12 applied

Theme updates

Done

Backup taken

Verified

Software / PHP up to date

Verified

Broken links

2 fixed

Content changes used

1 of 2

What’s Not Included

We would rather be clear about this up front than have you assume.

The Care Plan does not cover new pages, website redesigns, blog writing or graphic design. It does not include emergency out-of-hours support, and it does not cover your hosting fees or domain renewals.

Already broken? That is a repair job, not maintenance. Our Website Repair Service starts at £95 and fixes what is actually wrong, with a fixed price agreed in writing first. Plenty of clients start there and move on to the Care Plan once the site is working properly again.

No website yet, or beyond saving? Take a look at our website packages, which start at £495.

You Own Everything

Your domain name and your hosting account are bought in your name and stay under your control from day one. We never register them to ourselves.

That matters more than it sounds. The most common reason people come to us is that whoever built their site has gone quiet, and they cannot get at their own domain to do anything about it. We are not interested in holding your business hostage to a monthly fee.

If you leave, you take everything with you and the site keeps working.

Website Maintenance Across Northamptonshire & Beyond

Our website maintenance services cover local businesses in Northampton, Kettering, Wellingborough, Bedford, Milton Keynes, Corby and Daventry, and right across Northamptonshire and Bedfordshire.

We do website maintenance remotely, so where you are doesn’t affect how well it works. It does mean that when you would rather talk something through face-to-face, we are close enough to do it.

Website Maintenance FAQs

Our Website Care Plan is £59 a month, billed in advance, with no setup fee and no minimum term. More complex sites and e-commerce shops are quoted individually.

Across the UK, you will see website maintenance packages from around £20 a month up to £150 and beyond – the difference is almost always in what happens beyond the updates. A typical £20 plan will run your updates and nothing else. Ours includes monthly content changes, a written health check and someone who answers the phone.

For a small local business website, £40 to £80 a month is the sensible range for website maintenance. Below that, you are usually buying an automated update service with no human looking at the results. Above that, you are usually paying for SEO or marketing bundled in with the maintenance, which may be worth having but is a different thing entirely and should be priced separately.

Not necessarily. If you are comfortable logging in monthly, running your own updates, checking the site afterwards and keeping backups somewhere off your hosting, you can do all of this yourself. Most business owners realise they should, and then don’t. If your website brings you enquiries, it is worth having someone accountable for keeping it working.

Two things, and neither of them quickly. Security holes in old plugin versions are published publicly once they are fixed, which effectively tells anyone looking exactly how to get into sites still running the old version. And the longer you leave updates, the more likely installing them all at once will break something. The WordPress security documentation makes the same point rather more formally.

Yes, and it is most of what we do. You do not need to explain what happened to whoever built it. We will take a look first and let you know if it is in a fit state to be maintained or whether it needs work done before a maintenance plan makes any sense.

Changing a phone number, updating your prices, swapping a photo, amending your opening hours, correcting a spelling, rewriting a paragraph. Roughly: anything that takes us under half an hour and doesn’t need a new page. Adding a new service page, writing a blog post or redesigning a section is bigger than that, and we will quote you at £30 an hour before doing anything.

No, and we would rather you didn’t. Your hosting stays in your name with your provider. We work on your site wherever it is. If we need access, we will ask you for a login, and you can revoke it any time you like.

Yes. It rolls month to month. Thirty days’ written notice by email is all we need – no phone call, no retention conversation, no exit fee. Your website continues working, and everything stays in your name.

New pages, website redesigns, blog content, graphic design, emergency out-of-hours support, hosting fees and domain renewals. Repairs required for a site that is already broken will be quoted separately under our Website Repair Service.

Start Your Care Plan

£59 a month, rolling, with thirty days’ notice to cancel. We will take a look at your site first and confirm it is in a state we can sensibly maintain before taking a penny off your price.

Start My Care Plan

£59 a month · rolling · thirty days’ notice

Not Sure If You Need It?

Start with the free Website Health Check. It costs nothing, there is no obligation, and it tells you honestly whether your website needs looking after or leaving well alone. You keep the report either way.

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